Delivery time is from 3 to 5 days.
Delivery price with company АCS or ELTA courier - € 5

Delivery price is NOT added to the total amount of the order!

1. Pursuant to the General Terms and Conditions of the Magnolia Styles e-commerce platform and in accordance with the Consumer Protection Act (CPA), you have the right to cancel the purchased products within 14 days from the date you received the goods.

2. If you wish to return goods, please contact us via the contact form or by email [email protected]

3. Send us your email address, order number and the reason why you want to return one or more products.

4. Immediately upon receipt of your inquiry, we will confirm your email and / or phone and send a courier to pick up the products from you.

5. After we receive the products, we will check whether they correspond to the original condition and the type in which they were sold to you, and we will notify you if we find any remarks reducing their value.

6. If you want a refund, we will send a courier to pay you the value of the returned products. The refund period to you is no later than 14 days from the date we receive the products.

7. In case the claim is due to ascertained defects, undescribed defects of the products, non-compliance with the announced sizes or non-compliance with the announced trademark, the courier costs are at our expense.

8. In all other cases, we deduct from the amount due to you, the cost of 1 courier service (to pick up the products from you) at a value equal to the price of delivery to your location.

Return / Replacement Form Return / Exchange Form for item purchased from Magnolia Styles

Order number : ..............................................

Name and surname : .............................................. .....

Contact telephone: ..............................................

I wish to: .... (replace / return) ..............................

Name: Quantity: Reason:

1.

2.

3.

In case the received items turn out not to meet your expectations, the customer has the right to return or replace the purchased goods within 14 working days, provided that the goods are unused, returned with all labels and original packaging.

The goods must be secured during transport and sent to the same address by the bill of lading. Upon return, the goods are sent by cash on delivery to us - the price of the item and the option of test and inspection before payment, the package must also contain a copy of the form for return and replacement with correctly filled in data.

Goods received more than 14 working days ago are not accepted for return.

A used item is not replaced or returned, as well as damaged due to improper use by the customer.

Goods whose return and complaint we cannot accept due to non-fulfillment of the above conditions will be sent back to the customer at his expense.

Complaints relating to damage caused during transport will be considered only on the basis of a complaint protocol prepared by Econt in the presence of the customer.

Shipments sent with courier companies other than Econt Express are not accepted.

* The courier service for return is borne by the buyer. If the customer wishes to exchange, the customer must pay for the courier services in both directions

* Complaints for damages caused by improper use by the customer and not of a defective product received will not be considered.